Key performance measure 2
The number and timeliness of investigations involving a quality assessment
This KPM measures the number of public investigations with a quality assessment completed each year and whether the assessment report was completed within the planned time period.
‘We will be relentlessly focused on securing positive higher education experiences for all students. We will help drive improvement across the sector, recognising that while much provision is already excellent, there is room to improve further.’ (The OfS strategy 2025 to 2030)
We conduct risk-based quality investigations to ensure institutions meet our minimum quality requirements. As part of this process, we visit the institution, draft an assessment report and share this report with the institution. Following the completion of a final report, the OfS considers the content and makes decisions regarding compliance with any relevant conditions of registration.
While recognising that the complexity of investigations will vary, we aim to provide the institution with a report in a timely manner, supporting a predictable regulatory environment and supporting a swift response to any quality concerns we identify.
This KPM reports the number of publicly announced quality investigations completed each year. It also shows whether the report writing for these investigations was completed in a timely way. We focus on the report writing period specifically because it is the part of the investigation process most directly within our control, meaning it provides a clear indication of our efficiency.
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