Our business plan

Student experience and support

This page outlines the work we will do for student interest and support in 2026-27.

What we will do in 2026-27

  • We will collaborate with the sector to develop and publish a statement of expectation on disability.
  • We will continue our collaboration with the higher education mental health implementation taskforce.

What we will do in 2026-27

  • We will continue to support our new Student Interest Board to strengthen student engagement in our work.
  • We will continue to gather and share timely insights into students’ experiences, through regular polling and targeted research projects that explore key issues affecting students and support our regulatory objectives.
  • We will continue to engage directly with students, including through our termly online sessions.
  • We will publish the results of the 2026 National Student Survey, alongside additional analysis and commentary.
  • We will monitor the way in which the new condition around sexual misconduct is being implemented.

What we will do in 2026-27

  • We will consult on and, depending on the outcomes of the consultation, we will introduce a new initial and ongoing condition of registration to ensure students are treated fairly.
  • We will continue our collaboration with National Trading Standards, including referring relevant cases.
  • We will work with the sector on a model student contract to support transparency and consistency. 

Published 26 May 2022
Last updated 22 July 2026
22 July 2026
Published business plan for 2026-27.
24 July 2025
Published 2025-26 business plan.
02 August 2024
Updated for 2024-25.
08 June 2023
Business plan published for 2023-24.

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