Our business plan
Student experience and support
This page outlines the work we will do for student interest and support in 2026-27.
What we will do in 2026-27
- We will collaborate with the sector to develop and publish a statement of expectation on disability.
- We will continue our collaboration with the higher education mental health implementation taskforce.
What we will do in 2026-27
- We will continue to support our new Student Interest Board to strengthen student engagement in our work.
- We will continue to gather and share timely insights into students’ experiences, through regular polling and targeted research projects that explore key issues affecting students and support our regulatory objectives.
- We will continue to engage directly with students, including through our termly online sessions.
- We will publish the results of the 2026 National Student Survey, alongside additional analysis and commentary.
- We will monitor the way in which the new condition around sexual misconduct is being implemented.
What we will do in 2026-27
- We will consult on and, depending on the outcomes of the consultation, we will introduce a new initial and ongoing condition of registration to ensure students are treated fairly.
- We will continue our collaboration with National Trading Standards, including referring relevant cases.
- We will work with the sector on a model student contract to support transparency and consistency.
Published 26 May 2022
Last updated 22 July 2026 + show all updates
Last updated 22 July 2026 + show all updates
22 July 2026 - Published business plan for 2026-27.
24 July 2025 - Published 2025-26 business plan.
02 August 2024 - Updated for 2024-25.
08 June 2023 - Business plan published for 2023-24.
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