Consultation

Proposals for a new approach to consumer and student protection

Published 16 April 2026

The deadline for responses is 9 July 2026.

Read these proposals as a PDF

Enquiries to: [email protected]

About this consultation

Executive summary

Introduction

Proposal 1: Introduce a new ongoing condition requiring providers to treat students fairly

Proposal 2: Establish principles and requirements that are consistent with treating students fairly

Proposal 3: Include all students, higher education and ancillary services in scope of the condition

Proposal 4: Require publication of specified documents and information

Proposal 5: Remove requirements relating to student protection plans

Proposal 6: Take a phased approach to implementation

Annexes

Published 16 April 2026

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