Independent research
OfS explorations: Consumer rights
Public First conducted research for the Office for Students (OfS) to examine students’ perceptions of their rights as consumers and the promises made to them by higher education providers. This research looked at some areas that fall within the OfS’s regulatory remit, and some others that do not.
- Date:
- 19 November 2025
Please note:
This report is independent research commissioned by the OfS. It does not necessarily reflect our views or position.
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