The HEPI survey clearly signals that there is more to do to ensure that students are satisfied with their higher education experience.
Yvonne Hawkins, director of teaching excellence and student experience at the Office for Students, said:
‘We welcome the publication of the HEPI Student Academic Experience Survey – this kind of analysis underlines the importance of listening to students and capturing their voices. It also improves our understanding of what matters to them.
‘While we note the survey’s findings on value for money, and the fact that a slightly higher proportion of students feel they have received good value for money this year, significant numbers of students report not being satisfied with their higher education experience. Overall the results send a clear signal that there is more work to be done.
‘The concerns identified in the survey about the experience of particular student groups, and about student wellbeing, go to the heart of the OfS’s aim to ensure that every student, whatever their background, has a fulfilling experience of higher education that enriches their lives and careers.
‘Students have a diversity of perspectives on what constitutes ‘value for money’. We are working closely with our student panel to ensure that we understand and respond to students’ priorities. Our goal is to ensure that students have the information they need to make informed choices, receive high quality teaching and support, and know how providers are spending their income from tuition fees.’
The Office for Students is the independent regulator for higher education in England. Our aim is to ensure that every student, whatever their background, has a fulfilling experience of higher education that enriches their lives and careers.
The OfS value for money research, led by a consortium of students’ unions, was published in March 2018.
For more information on the OfS’s approach to value for money, see 'How the OfS will address value for money'.
The OfS strategy sets out our objectives and priorities for the next three years.