Microsoft global outage

The global outage in Microsoft services means we can't access emails at the moment.

Staying in touch

While the problem is being resolved, if you need to get in touch with us urgently, you can contact:

• 0117 931 7305 (for universities and colleges)
• 0117 931 7317 (for students and members of the public)
• 0117 905 7676 (for journalists).

Portal data returns

The outage may affect some users trying to login to the portal as secure access requires a one-time passcode sent via email. 

This access will affect any data returned through the portal, including, for example, the submission of reportable events. 
 
We are aware that our deadline for submitting the Interim Financial Return and the interim deadline for further education and sixth form colleges and academies returning HESES26 data is today. 
 
If you are able to submit, please do so as planned. But if technical problems prevent you from doing so, there is no need to contact us today.
 
We will update all institutions next week in the event the outage continues.
 
If you are able to submit through the portal, please also be aware that you may not receive a notification of submission as this is also sent via email.

Please use the number above if you need to contact us urgently.