This information is intended for students, staff and other people and organisations who wish to notify us of a matter that may be of regulatory interest to us.
We call these ‘notifications’.
This guide explains:
- how to send us a notification
- how to complain about the OfS.
Notifications from students or other third parties
We do not have a direct role in dealing with individual complaints or with disputes between students and higher education providers.
We do, though, welcome information from students and others about a university or college where this is relevant to our regulatory remit. For example, a student may wish to tell us that they haven’t received the teaching they were promised, or that their course is being closed without a suitable alternative being offered. Or a member of staff at a provider may wish to tell us about the misuse of public funding, or conflicts of interest in the provider’s decision-making processes.
We use the information sent to us as we monitor a provider’s compliance with its conditions of registration. Where we think a notification raises concerns about a provider we will follow-up and, if necessary, consider taking regulatory action.
To notify us about an issue at a provider that we regulate, please contact: [email protected]. We may contact you again if we require further information. However, please note that we will not be able to update you on the progress or outcome of the issue that you have raised.