All universities and colleges register with the OfS to be eligible for public funding and other benefits. To do this, they must meet our conditions of registration which set out the minimum requirements that universities and colleges must meet.
The OfS gathers information to monitor compliance with our conditions. Through monitoring and enforcement of our conditions, the OfS can discover problems at universities and colleges and protect student interests.
During any period of strikes or other industrial action, the OfS’s conditions of registration and monitoring and enforcement powers remain in place. Industrial action may increase the likelihood that a university or college will not meet our conditions and we may investigate and take enforcement action where we identify concerns.
We have published a briefing note for providers, setting out our expectations of providers to minimise disruption to students during any industrial action. This includes the expectation that providers take all reasonable steps to avoid or limit disruption to your studies and clearly communicate any changes that might affect you.
When industrial action takes place, the OfS will take steps to protect the student interest:
- We communicate with providers to remind them of our expectations
- We review information and intelligence we receive to identify providers that aren't meeting our requirements
- We use our public profile, website and social media accounts to provide students with up-to-date information
- If we identify concerns, we may investigate providers that have not met our requirements and take enforcement action if necessary.
Read our guidance on submitting notifications to us
Submitting a notification
If you feel that your university or college may not be meeting our requirements, you can tell us by sending us a notification. We use notifications from students, staff and members of the public to help identify where we may need to take regulatory action to protect the interests of students.
Please see our guide to notifications for more information on when a notification should be sent and how to go about this.
Please note that the OfS is unable to resolve individual student complaints and as a market regulator, we do not have the power to seek redress for individuals. Students with individual concerns or complaints should follow the steps about what to do if you're unhappy with the impact of industrial action on their studies.