Guidance for providers about student and consumer protection during the coronavirus (COVID-19) pandemic

This document provides guidance for registered providers about how the Office for Students (OfS) will approach the regulation of student protection during the period of disruption resulting from the coronavirus (COVID-19) pandemic.

It supplements the information provided in the OfS’s guidance relating to quality and standards and will be in place until further notice.

OfS 2020.29
10 June 2020
Published 10 June 2020
Last updated 20 October 2021
20 October 2021
Added link to our letter of 20 October 2021 to registered providers, setting out the reportable events requirements that will be in place from 1 January 2022.
05 March 2021
This guidance was updated to ensure it continues to be appropriate in the current lockdown. The updated version also includes a reference to our recently published guide on notifications, and notes that where changes to student protection plans are requested, we will consider these, but providers will need conduct risk assessments in relation to continuation of study.

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