There are some issues with the completeness of some of the data collected by Jisc, which has an impact on our benchmarking. To mitigate this, we have used student data for ethnicity, sex, care experienced status and socioeconomic classification (SEC) from the same student in the previous year. These variables were chosen for backfilling because they are subject to more missingness than usual and are unlikely to change between years. While there will still be some missingness remaining in these variables, this backfilling reduces the need to suppress benchmarked results due to missing data.

There are specific data quality issues relating to five providers:

University of Chester: There is a data quality issue known to affect partnership arrangements data for this provider, where some students who were taught at a different provider in 2022-23 were instead recorded as both registered and taught at the University of Chester. This may mean that a small number of students are allocated to Chester rather than the appropriate teaching provider.
University of Hertfordshire: The 2022-23 student data return submitted by the University of Hertfordshire did not meet our data quality requirements in full and there remain outstanding issues with its data that could impact on its onward use. We are publishing indicators for this provider because these impacts are expected to be marginal, but users should be aware they have the potential to mean that some people with disabilities may not have had any known disabilities recorded, and this may make the benchmarked results for this provider less reliable.
University of Bedfordshire: The 2022-23 Student data return submitted by the University of Bedfordshire did not meet our data quality requirements in full and there remain outstanding issues with its data that have the potential to impact on its onward use. These impacts are expected to be marginal, but could mean that some students on two-year courses may have been wrongly recorded as full-time.
Navitas UK Holding Limited: There is a data quality issue which may affect the population of taught students for this provider, where some students who were registered at a different provider but taught by Navitas UK Holdings Limited may have been erroneously reported as being taught by a different provider. The may lead to some NSS respondents being allocated to the wrong providers.
University of Edinburgh: There is a data quality issue which may affect the population of students for this provider, where some students were not included in the 2022-23 HESA student data return. This affects intercalating students from medical courses. This may lead to the NSS population being lower than the actual number of students studying on medical courses at this provider.

Headline results

The percentage of respondents who gave the two most positive answers to the survey questions.

Teaching on my course

85.4%

How good are the teaching staff at explaining things?

91.1%

How often do teaching staff make the subject engaging?

80.9%

How often is the course intellectually stimulating?

84.6%

How often does your course challenge you to achieve your best work?

85.2%

Learning opportunities

82.4%

To what extent have you had the chance to explore ideas and concepts in depth?

83.5%

How well does your course introduce subjects and skills in a way that builds on what you have already learned?

84.7%

To what extent have you had the chance to bring together information and ideas from different topics?

83.6%

To what extent does your course have the right balance of directed and independent study?

77.4%

How well has your course developed your knowledge and skills that you think you will need for your future?

82.9%

Assessment and feedback

78.3%

How clear were the marking criteria used to assess your work?

76%

How fair has the marking and assessment been on your course?

81.2%

How well have assessments allowed you to demonstrate what you have learned?

81.8%

How often have you received assessment feedback on time?

79.9%

How often does feedback help you to improve your work?

72.7%

Academic support

85.5%

How easy was it to contact teaching staff when you needed to?

85.5%

How well have teaching staff supported your learning?

85.7%

Organisation and management

75.3%

How well organised is your course?

74.2%

How well were any changes to teaching on your course communicated?

76.4%

Learning resources

86.9%

How well have the IT resources and facilities supported your learning?

84.8%

How well have the library resources (e.g. books, online services and learning spaces) supported your learning?

89.8%

How easy is it to access subject specific resources (e.g. equipment, facilities, software) when you need them?

86.3%

Student voice

74%

To what extent do you get the right opportunities to give feedback on your course?

82.3%

To what extent are students' opinions about the course valued by staff?

76.5%

How clear is it that students' feedback on the course is acted on?

63.3%

Students' union

How well does the students' union (association or guild) represent students' academic interests?

72.9%

Mental wellbeing

How well communicated was information about your university/college's mental wellbeing support services?

78.6%

Freedom of expression

The following question was only asked to students registered at providers in England.

During your studies, how free did you feel to express your ideas, opinions, and beliefs?

England 86.4%

Overall satisfaction

The following question used a five-point agreement response scale and is therefore not directly comparable with the other questions in the survey. This question was only asked to students registered at providers in Northern Ireland, Wales and Scotland.

Overall, I am satisfied with the quality of the course.

Northern Ireland80.2%

Scotland 78.1%

Wales 79.8%

Published 10 July 2024
Last updated 09 July 2025 + show all updates

09 July 2025: Moved NSS 2024 results to the data archive.

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