Coronavirus (COVID-19) – useful links

This page includes links to useful information regarding coronavirus (COVID-19).

The GOV.UK webpages are updated regularly.

See the latest GOV.UK updates on coronavirus

See the latest guidance for education and childcare settings on coronavirus. It includes advice for early years settings, schools, further and higher educational institutions.

You can also find guidance for higher education providers on re-opening buildings and campuses

The latest updates from the Department for Education can be found on their Twitter or Facebook pages.

The Department for Education has set up a helpline to answer questions about coronavirus related to education.

Higher education staff, students and parents can contact the helpline in the following ways:

Their opening hours are:

  • 0800 to 1800 Monday to Friday
  • 1000 to 1600 Saturday and Sunday.

The latest updates from the Department for Education can be found on their Twitter or Facebook pages.

Public Health England has launched a dedicated advice service for universities and higher education providers. The advice service is an optional additional channel of support to provide advice to university coronavirus leads and management teams on the action to take to respond to a positive case of coronavirus among staff and students.

University coronavirus leads and management teams can access the advice service by calling the Department for Education coronavirus helpline on 0800 046 8687 and selecting option 2.

The advice service is open at the following times:

  • Monday to Friday 0800 to 1800
  • Saturday and Sunday 1000 to 1600.

When calling the advice service, the coronavirus lead should try to have the following information to hand:

  • the details of the organisation, including postcode where relevant
  • the date of onset of the symptoms and the test for the confirmed case so that the infectious period can be identified
  • if the confirmed case is a student, information about their accommodation and details of their university course so that contacts can be identified
  • if the confirmed case is a member of staff, information about their role and the times they may have come into contact with others in the university setting so that contacts can be identified.

Providers are encouraged to engage with NHS Test and Trace and promote the app to staff and students.

The Higher Education COVID-19 NHS Test and Trace handbook provides information about testing options and contact tracing.

Read GOV.UK's stay at home guidance for people with confirmed or possible coronavirus. 

The Foreign and Commonwealth Office has advised British people against all non-essential travel, although some exemptions apply. 

The latest travel advice, including the countries exempt from quarantine, is available from GOV.UK.

Immigration advice has been published for individuals affected by travel restrictions associated with coronavirus.

The coronavirus immigration helpline can be contacted in the following ways:

The helpline is open between 0900 and 1700 Monday to Friday for immigration enquiries related to coronavirus only. Calls are free of charge.

The helpline can only speak to the visa holder or applicant about individual cases. If a third party wishes to speak on their behalf, they must have the visa holder’s permission.

Jisc have published a coronavirus resources, which includes guidance, webinar recordings, access to learning and research resources and community links for universities and colleges.

In April 2020 Universities UK (UUK) produced a briefing note, 'Beginning the conversation: responding to domestic violence and abuse in higher education communities during the COVID-19 pandemic', to help universities and colleges to support students and staff who may be at a greater risk of domestic violence or domestic abuse due to coronavirus lockdowns. It also provided information on helplines and other support services. 

In September 2020 UUK published a second briefing, ‘Continuing the conversation: Responding to domestic violence and technology mediated abuse in higher education communities during the Covid-19 pandemic’. This practical briefing builds on the first briefing to support universities in helping staff and students who are at greater risk of domestic violence and technology mediated abuse (online harassment) during the pandemic. 

The briefings draws on expert advice from academics, professional services staff in the sector and external organisations.

The second briefing also contains key messages from UUK’s webinars on domestic abuse and tech-mediated abuse, along with a suite of resources highlighting support helplines which providers can use in awareness raising activities.

View weekly surveillance data published by Public Health England on coronavirus outbreaks by setting.

Published 19 March 2020
Last updated 16 October 2020
16 October 2020
Link to UUK's second briefing on domestic violence during the pandemic added
13 October 2020
New sections on test and trace, Public Health England advice services for higher education providers and weekly data
01 October 2020
Content update to reflect changing guidance
15 September 2020
Content update to reflect changing guidance
12 May 2020
Added link to Universities UK briefing note on domestic abuse
25 March 2020
Information added on extensions to visas for foreign nationals
20 March 2020
Page updated to include information about the resources available from Jisc.

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