Official statistic: Key performance measure 10

Students responding positively to the NSS question on overall satisfaction

83.5%

Satisfaction in 2018-19


We are working on a target for this measure

KPM 10 (July 2019): % of students responding positively to the NSS question on overall satisfaction

What does this show?

We want to measure how far students are satisfied with their overall experience of higher education.

This National Student Survey question on overall satisfaction allows students to consider the factors which they think are most important when reflecting on their higher education experience as a whole.

Students are surveyed in the spring of their corresponding academic year. For example, students in the 2018-19 academic year are surveyed in the spring of 2019, and will be in the 2019 NSS.

Get the data

About the measure

The measure shows trends in overall satisfaction based on responses to question 27 in the National Student Survey

  • Frequency: Annual
  • Population: Undergraduate final-year students taught at higher education providers in England
  • Data Sources: National Student Survey
  • Available: July of the academic year in which a student graduates.

Feedback

If you have any queries about the statistics published as KPMs, please contact Matthew Jones at [email protected].

If you have any queries about our overall approach or on individual measures, please contact Josh Fleming at [email protected].

Last updated 05 March 2020
05 March 2020
Population definition updated

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